Frequently Asked Questions

Can I use the templates for multiple projects?
Each template purchase is licensed for a single project. For multiple uses, an additional license must be purchased for each project.

Are the templates mobile-friendly?
Yes, all templates are designed to be fully responsive, ensuring that they look great on both desktop and mobile devices.

What if I encounter technical issues?
If any technical issues arise, basic support is available for the first 2 weeks of your purchase. For more complex problems, assistance may be provided through video tutorials or by contacting the platform support directly.

Can I request a custom template?
Custom template requests for currently offered. However, feedback on desired features or styles is welcome for future template developments.

Is there a refund policy?
Due to the digital nature of the templates, all sales are final. However, if you are unsatisfied with your purchase, please reach out for support and we will do our best to resolve your issues.

How do I access the video tutorials?
Video tutorials can be found via the Customer Access section which requires a passport. The password will be in your PDF purchase. If you are having trouble accessing the area the password please visit the shop you have purchase the template and redownload the PDF file. This should have the latest password to the access area. If you continue to have access issues please contact us directly.

Do you use AI for your templates?
Yes, we use AI as a tool alongside our design skills to help streamline the design process. While we're an individual business, we manually create and fine-tune each template to ensure a personalized touch. By incorporating AI, we're able to save time and resources, and these savings are passed directly onto you, offering high-quality templates at a more affordable price.